Higher Learning Commission


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Accreditation Liaison Officer

The Commission has a policy that creates a new role for each institution: the Accreditation Liaison Officer (ALO). While the chief executive officer continues to be the primary contact point between the Commission and the institution, the adopted policy change allows for the ALO to be a second line of communication about Commission policies, practices, and other matters related to accreditation. The chief executive officer of the institution appoints the ALO.

The Commission has identified the following responsibilities for the ALO:

1. Serving as a primary recipient of Commission communications regarding the institution’s accreditation, in addition to the chief executive officer.

2 Disseminating information and answers questions about Commission policies and procedures for all audiences within the institution.

3. Staying current with Commission policies and procedures.

4. Providing oversight and direction for the institution’s Data Update Coordinator to ensure the currency, accuracy, and timeliness of information submitted to the Commission as part of the Annual Institutional Data Update (AIDU).

5. Providing oversight and direction for the timely submission of substantive change requests and reports required by Commission policy.

6. Facilitating responses to Commission inquiries, including complaints referred by the Commission staff to the chief executive officer.

7. Maintaining the institution’s file of official documents and reports related to the institution’s relationship with the Commission. Such files are often kept in the president’s office.

8. Providing comments to the Commission as requested in its consideration of proposed policies, procedures, and issues affecting the accreditation relationship.

9. Ensuring that any changes in basic institutional information are reported to the Commission.

10. Ensuring that the institution meets its financial obligations to the Commission through the timely payment of dues and fees.


ALOs will receive the report of actions following each meeting of the Commission’s Board of Trustees. All ALOs will receive communications about the Annual Institutional Data Update and networking opportunities for ALOs at the Commission’s Annual Conference.